Privacy Policy
Effective Date: January 1, 2026
Surfers Wax Hands ("we," "us," "our," or "Company") operates the website surferswaxhands.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website. By accessing and using surferswaxhands.com, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, phone number, and other information you voluntarily provide through contact forms or account registration.
- Technical Information: IP address, browser type, operating system, device identifiers, and referring URLs.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behaviour and preferences.
- Usage Data: Pages visited, time spent on pages, links clicked, searches performed, and other interaction data with our website.
How We Use Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our website and services.
- To track affiliate commissions from casino and gambling partners you may access through our site.
- To analyze website performance, user behaviour, and engagement through analytics tools.
- To personalise your experience and deliver relevant content.
- To send you promotional materials, newsletters, and updates (you may opt-out at any time).
- To comply with legal obligations and enforce our Terms of Service.
- To detect, prevent, and address fraud and security issues.
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Track user behaviour to improve site performance and user experience.
- Affiliate Tracking Cookies: Track referrals and commissions from casino and gambling partners.
- Marketing Cookies: Enable targeted advertising and promotional content.
Most web browsers allow you to control cookies through their settings. You may refuse or delete cookies; however, this may limit your ability to access certain features of our website. For more information, visit www.allaboutcookies.org.
Third-Party Links
Surfers Wax Hands is an affiliate website that provides links to third-party casino, gambling, and betting platforms. We are not responsible for the privacy practices, terms of service, or content of these external websites. These third parties operate independently and maintain their own privacy policies. We recommend reviewing their privacy policies before providing any personal information or engaging with their services.
Your use of third-party websites is solely at your own risk and discretion.
Your Rights
Under Australian Privacy Law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- Access your personal information held by us.
- Request correction or amendment of inaccurate personal information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt-out of marketing communications and promotional materials.
- Lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) regarding our privacy practices.
To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purposes for which we use it:
- Contact Information: Retained until you request deletion or opt-out.
- Analytics and Usage Data: Typically retained for up to 24 months.
- Affiliate Tracking Data: Retained in accordance with affiliate partner requirements and tax obligations.
- Cookies: Session cookies are deleted upon browser closure; persistent cookies may remain for up to 2 years.
We are obligated to retain certain information to comply with Australian tax, gambling, and advertising regulations.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@surferswaxhands.com
We will endeavour to respond to your inquiry within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last Updated: January 1, 2026